Standardize both endpoints.
z1=2118−120=−1.0,z2=2123−120=1.5
Find the area of the band, using symmetry on the negative endpoint.
P(−1.0<Z<1.5)=Φ(1.5)−Φ(−1.0)=0.9332−0.1587=0.7745
Now apply that fraction to the batch.
4000×0.7745=3098
So about 3,098 rods fall in the range. The figure 3,732 comes from using Φ(1.5) alone and forgetting to cut off the tail below 118 mm, and 902 counts the rods outside the band.